Privacy & Data Protection Policy.

1.1.1 Floating Shed(FS) is committed to protecting and respecting your privacy. We need to collect certain personal data to ensure your safety during workshops and issue contracts and pay. If you have any questions, concerns or comments please email floatingshedgroup@gmail.com.

1.1.2 This policy explains when and why we collect personal information about you, how we use it, how we keep it secure and the circumstances when it may be disclosed to others. The policy also explains your rights in relation to personal information.

1.1.3 We keep this policy under regular review, it was last updated on 09/12/2024.

1.2 Who are we?

1.2.1 We are Floating Shed (we, us).

1.3 When do we collect your personal information?

1.3.1 We manage and deliver different things so collect personal information at different times. These include when you:

a) you join or participate in, or any child for whom you are responsible joins or participates in a FS workshop.
b) you become an company member
c) you become a contractor for us
d) Use a FS product or service;
e) the club website: floatingshed.co.uk
f) the Workshop sign up system when booking a workshop with us
g) subscribe for email newsletters and updates
h) enter a competition, promotion or survey run by us
i) obtain any training or coaching directly from us.

1.4 What type of information do we collect?

1.4.1 Common information we ask for includes:

1.9.2 In many cases you can exercise these making a request to floatingshedgroup@gmail.com.

1.9.3 You have the right to take any complaints about how we process your personal information to the Information Commissioner:

a) Your name, address, e-mail address and phone number in order to contact you.
b) Financial and credit card information, in order that we can process an order for you
c) Photographs for instance in connection with photo verified certificates (such as the ICC) and for marketing purpose

1.4.2 For those participating in workshops or rehearsals;

a) Details of any relevant medical conditions which could affect your participation (which will only be collected when you have provided your express consent)
b) the name, address, email address and phone number of your next of kin and/or emergency contact
c) any relevant dietary records and details of your dietary requirements

1.4.3 for those applying to join as a company member

a) Bank details
b) the name, address, email address and phone number of your next of kin and/or emergency contact
c) health information including any particular health conditions or mental or physical impairments you may have which may impact on your role.
d) any relevant dietary records and details of your dietary requirements

1.4.4 Additional Information we collect about you when you visit our website or use one of our online systems;

a) technical information, including the Internet protocol (IP) address used to connect your computer or mobile device to the internet, your browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; items purchased and the cost of those items including any discounts; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number

1.5 Why do we collect this information?

1.5.1 When we collect information from you directly we explain the reason for collecting that information at the time of collection. We may collect this information in order to:

a) Fulfil a contract with you;
b) to notify you about benefits, products, facilities or services
c) to provide you with any products and services that you request from us including: items purchased from us, event entries, workshops participation, coaching and training services.
d) to consider an application to join the company as an employee or in some other capacity, and to manage any such relationship
e) When it is in our legitimate interests, and our interests are not overridden by your own interests;
f) to ask questions for the purposes of market research
g) to provide you, with information about goods or services we feel may interest you that are similar to those that you have already obtained, purchased or enquired about. If you are an existing participant or customer, we will only contact you by electronic means (e-mail or text message) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you
h) to consider any complaints made to us about you when we have obtained your consent to do so;
i) when you have opted in to receive email newsletters and other marketing materials when we have obtained your explicit consent to do so;
j) when dealing with ‘special categories’ of information such as medical data, biometric or profiling data, passport data or similar as defined by the General Data Protection Regulation, for instance medical information gathered to participate in an event, or to hold a particular qualification or licence.

1.6 When do we share your information?

A.6.1 We may share your information with certain third parties including:

a) A venue if required for the safe running of FS workshops or rehearsals.
b) The Disclosure and Barring Service, Access NI and Disclosure Scotland - for instance when we process an application on your behalf
c) Employees, business partners, suppliers and sub-contractors for the performance of any contract we enter into with you, or for any service provided to us, including;
d) Facilitators who require the information in order to provide services which you have requested
e) prospective employers and any other persons you may refer to us for the purpose of obtaining from us any references or verification of your qualifications or experience
f) credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

1.6.2 We may also disclose your personal information to third parties:

a) if we are under a duty to disclose or share your personal information in order to comply with any legal or regulatory obligation, or in order to enforce or apply any contract or terms in force between you and us; or to protect the rights, property, or safety of the club, our customers, company members or others. This includes exchanging information with other companies and organisations for the purposes of security, law enforcement, fraud protection and credit risk reduction.
b) We will only disclose as much information as is required for the third party to fulfil the particular function and where required to do so we will have a contract in place with third parties requiring them to keep your information secure and not to use if for their own purposes.

1.6.3 We may choose to publish certain information in the public domain or the press:

a) We may ask for your consent to use your image or certain personal information for publicity purposes.
b) In certain limited situations it may be in our legitimate interests to publish certain personal information about you without asking for your consent. Examples include mentioning you by name in press releases or articles, publishing lists of company members names or contributors to a specific project. Before publishing such information, we will consider the potential impact publishing may have on you, and your rights, and ensure that these are not overridden by our own interests.

1.7 How long do we keep your information?

1.7.1 We may keep and process your personal information for as long as necessary to fulfil the purposes we collected it for, or for as long it is necessary to do so for legal reasons.

1.7.2 We will review your personal information regularly to establish whether we are still entitled to process it. If we decided that we are not entitled to do so, we will stop processing your personal information to the extent that it is appropriate to do so and securely delete or anonymise it.

1.7.3 To determine the appropriate retention period, we will consider the amount, nature and sensitivity of that information, the potential risk of harm from unauthorised use or disclosure, and whether we can achieve the purposes for which we process that personal information through other means.

1.7.4 In some cases, you can ask us to delete the personal information we hold about you. Please see the section below titled your rights.

1.8 Where do we store your personal information?

1.8.1 Your information is be held on secure servers either owned by the company or by one of our data processing partners. We have in place reasonable technological measures and operational procedures to safeguard your personal information from unauthorised access.

1.8.2 Passwords and PINs

1.8.3 Where we have given you (or where you have chosen) a password which enables you to access a company managed online system, you are responsible for keeping this password confidential. We ask you not to share passwords with anyone.

1.9 Your rights

1.9.1 You have the following rights in relation to the personal information we hold about you:

a) to access your personal information
b) to be provided with information about how your personal information is processed
c) to have your personal information corrected
d) to have your personal information erased. Please be aware that erasing your personal information may prevent us from continuing to provide services to you.
e) to object to or restrict how your personal information is processed
f) to have your personal information transferred to yourself or to another business in certain circumstances

Information Commissioner's Office

Website: https://ico.org.uk/concerns/

Tel: 0303 123 1113.

Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF